Welcome to Consumer Product Review !!

Author: Paul Young  |  Category: Home

 

Welcome to Consumer Product Review.  The aim of the site is to provide an unbiased but informative service to our visitors, for example,  we will be introducing a Price Comparison section that has been designed to help you make an informed decision before making a purchase.

You will also find alot of very useful articles, where we try to provide useful information, such as Consumer Advice which you can access by using the navigation links. 

We will also be reviewing selected new products on a regular basis when they come to market giving you an insight into the product and our opinion as to what we think of it.

Finally, please feel free to register and leave a comment about anything you find on the site if you feel it could be of benefit to others, or simply if you would like to give us some feedback of where you think we could improve our services to you.

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Consumer Statutory Rights

Author: Paul Young  |  Category: Consumer Rights

Products not “of satisfactory quality” are the responsibility of the seller.  So says the 1979 Sale of Goods Act, which details consumers’ statutory rights in the UK. It defines “satisfactory quality” as what someone reasonable would consider satisfactory after accounting for all relevant circumstances – price, durability, appearance and finish, safety, freedom from defects, and so on. If the customer buys the goods for an express purpose, then the goods are implied to be “reasonably fit” for that customer’s purpose.

The Act governs goods that are inherently flawed when they are purchased, even if the fault is not immediately apparent. Sellers are responsible for the goods for six years after the goods were purchased in England and Wales. In Scotland it’s five years. Note that the goods needn’t last for five or six years, only so long as it’s reasonable for them to last.

Getting a Refund

The manufacturer is not responsible if goods don’t “conform to contract;” this is the seller’s responsibility. Thus, if you want to request your money back for faulty goods then you must contact the seller “within a reasonable time.” A “reasonable” time isn’t defined, but it depends on circumstances. Generally, you should request your money back as quickly as possible.

When You Can’t Get a Refund

If the seller informed you of the goods’ flaws, or those flaws should have been obvious, and you purchased the goods anyway, you don’t have the right to a refund. If you decide you don’t want the good any longer, you can’t request a refund. The Sale of Goods Act only governs goods that were unknowingly flawed when purchased.

Damages

Should the goods not “conform to contract,” you can demand damages for up to six years in England and Wales or five years in Scotland. Damages usually equal the cost to repair or replace the goods. The burden of proof is on the buyer to show that the goods didn’t “conform to contract.”

Repair or Replacement

If you’d prefer, you can request the goods be repaired or replaced in lieu of damages. The repair or replacement must be done “within a reasonable time but without causing significant inconvenience.” After you make this request, the burden of proof is on the seller for six months – the seller must prove the goods were not faulty when he or she sold them. This reversed burden of proof only applies if you request a repair or replacement and it’s temporary; after six months, it shifts back to you.

Sometimes it’s impossible to repair or replace goods. In this case, you can request a refund – either partial or full, depending on what benefit you received from the goods. A refund is partial if you got some benefit. A full refund is warranted if you received absolutely no benefit.

Refusal to Honour Your Request

Given that faulty goods are the seller’s responsibility, if a store doesn’t honour your request you can take it to Small Claims Court. Because you’ll be seeking damages – as opposed to a repair or replacement – the burden of proof is again on you.

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Consumer Protection Act

Author: Paul Young  |  Category: Consumer Rights

The Consumer Protection Act of 1987 (CPA) enacted by the United Kingdom Parliament is designed to protect consumers from defective products, amend the Limitation Act of 1980, and provide statutory defences to civil products liability claims.

The CPA establishes strict liability for damages resulting from a defective product. Under the CPA, the producer, any person purporting to be the producer or any importer into European Union for commercial sale can be held civilly liable for damages caused by a defective product. The liability is strict and the claimant bringing suit does not need to prove negligence or fault on behalf of the producer. Damages can be recovered for personal injury, death, or even damage to property as long as the property was intended for private use by the claimant and the amount of the damage exceeds £275.

The Limitation Act of 1980 was designed to set statutory time limits to bring suit on various civil actions. Under the Limitation Act, a claimant had six years to bring a general tort claim and three years to bring a personal injury claim. The CPA amends this Act and gives a claimant 3 years from the date of the injury or from the date that claimant should have known of the defect to bring suit in a tort or personal injury claim when the cause of action is a defective product. Additionally, the CPA bars any suit brought more than ten years after the product was put into circulation.

While the CPA does not require the claimant to prove any negligence or fault on behalf of the producer to prevail in a claim, the CPA does allow the producer to claim as a defence that it was unreasonable or impossible for the producer to have known of the defect at the time of production. Another defence available to the producer is the alteration of the product after it is placed into circulation. In this case, a producer argues that the defect is caused by the alteration and the product was not defective in it its original form. Defendants are also not responsible for stolen or counterfeited products. Lastly, if a defendant can prove the defect is a result of compliance with a required law, he is not liable for damages suffered by claimant.

The CPA also gives government authorities the power to regulate goods and products to ensure consumer safety. Regulations passed under the authority of the CPA do not affect food, water, gas, or controlled drugs. The CPA endows these enforcement authorities with the power to conduct entry and search of businesses, the power to make secret test purchases of goods and products, and the power to apply for forfeiture and seizure of products which violate safety standards. Enforcement authorities also have the power to detain goods; appeals for the detention of goods must be made in the Magistrate’s Court. Failure to abide by safety regulations or to cooperate with an enforcement authority investigation is a criminal offence punishable by imprisonment and/or fines.

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The Apple iPod Nano: An impressive 5th Generation

Author: Paul Young  |  Category: Product Review

IPOD NANO 2

The Apple iPod nano has been the most popular mp3 player on the market for years, but until recently major changes have not been made. While some would say that you should not “mess with success”, the iPod nano has made a couple of major changes in its 5th generation which have actually made it more impressive and user friendly than ever.

8GB versus 16 GB

The 5th generation nano comes in two types; the 8 GB and the 16 GB. With the 8 GB you will have space for 2,000 standard length songs or 8 hours of video. Those who seek a massive storage capacity will appreciate the 16 GB model, which can hold 4,000 songs or 16 hours of video. Both models are identical in terms of ability and features, only differing in the amount of storage space. The 16 GB model is outselling the 8GB because the dramatic difference in capacity translates to only about £20 more in price, which makes the 16 GB a far better value for the money.

What Is New For The 5th Generation

The 5th generation Apple iPod nano brings with it some great new features which have never been seen on such small mp3 devices. The most talked about new feature is the video. It is now possible to take live video with your iPod nano just as easily as you can take a photo. With the built in video camera you can spontaneously shoot video in nearly any circumstances, giving a new degree of flexibility to the nano. This can virtually eliminate the need to carry a digital camera with you everywhere.

The screen size for the 5th generation iPod nano is 2.2 inches, the largest screen yet on an iPod. This much improved viewing area makes for easier viewing of photos, playlists, and videos.

IPOD NANO 1

The new anodized aluminum finish is highly polished, and comes in nine different eye-catching colors. This finish is more scratch-resistant and resists minor dings better than the previous models, while looking sharp at the same time.

Another new feature is the “Genius Playlists”. These playlists are customized just for you, but you won’t have to compile them yourself. This feature will choose songs which go well together and make custom playlists for you. If you love the custom mix you can save it, but if it’s not quite what you wanted you can have a new playlist made immediately.

The 5th generation Apple iPod nano has brought some new features into the mix, and they have resulted in a nano that is far superior to any of its predecessors. For slick new features, eye-popping colors, and previously unheard of capabilities, this new generation of nano is truly the best of its kind.

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Acer Aspire Revo Nettop PC

Author: Paul Young  |  Category: Product Review

 

 Acer Revo Nettop

People have been demanding more from their notebooks for a long time, and Nividia hopes to deliver with the Acer Aspire Revo. It promises to bring better overall performance, including enhanced web performance and gaming capabilities, but how well does it fare? Here is an overview of the Acer Aspire Revo.

How it looks

I recall reading comments a few months ago about the Acer Aspire Revo  looking eerily similiar to the acclaimed Wii gaming system, and I can see how the comparison could be made. They are a similar shape, but the Revo is black and trimmed with silver, as opposed to being snow-white like the Wii. The base of the Revo is sturdy, and apparently it comes with a small power brick. All in all it is considerably smaller than traditional desktop computers, so you should have no trouble finding space for it. Personally, I think the small Revo looks very sleek.

The Revo has just about everything that you’d expect to see on a PC – there are a total of six USB 2.0 ports, one on the top and one on the front right corner, as well as four on the back. The front also has a headphone and microphone jack; a SD card reader and an eSATA port. The back also provides an Ethernet, VGA and HDMI port. It also has internal Wi-Fi. I was pretty impressed by how well everything was laid out, especially considering how much is included.

How it runs

Start up can be a bit sluggish, due, in part, to the processor. Other factors include the factory extras that come with the Revo, but you can always go into msconfig and disable these things from popping up at start up, which should help speed things up a bit.

The Revo handles lower-end games well. Games will work, but you will probably have to lower your resolution and turn down all the graphics just to get them to play, and some games that demand higher specs will crash and burn. Despite this, I think the Revo is a huge step in preparing notebooks for hardcore gamers – it’s impressive what the little box can do.

Acer Aspire Revo

 

The next step was starting up the web. It came up in a decent amount of time, and so I started browsing the web. The speed is acceptable, and I had no trouble watching streaming movies – as long as I didn’t try to maximize the video. Once maximized the video became a bit choppy, but I’m sure after a few updates everything will run more smoothly. While running a video I decided to pull up Word to see how well the Revo could handle multitasking, and while it was a little slow switching between windows I think it was sufficient.

Overall the Revo, while it has drawbacks, is very good. I wouldn’t recommend it to a hardcore gamer, but for everyday computer needs I think it is a good choice, especially since it sports a nice price tag.

For more articles relating to the Acer Aspire Revo please click the following links;

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Sony DSLR-A850 Digital Camera

Author: Paul Young  |  Category: Product Review

 

 Sony DSLR A850 Digital Camera

Serious photographers looking for a camera that prices in under £1,000 but still provides the amazing picture clarity, full-frame photography, and professional quality control over their pictures will want to take a look at the Sony DSLR A850 Alpha Digital Camera .   Featuring 24.6 megapixel resolution, A850 owners will have all the options available to them from the big boys with a lower price tag to boot.

The only camera better than the A850 in Sony’s line is the A900, which preforms slightly better but has an additional £350.00 on the price tag. For what amount to extremely small differences, customers can save themselves a paycheck or more by purchasing the A850 instead. With the same damage resistant body, the two even look almost identical. Customers deliberating between the two will probably find the A850 the better purchase unless they require faster continuous photography.

 

Sony DSLR A850 Digital Camera 1                                               Sony DSLR A850 Digital Camera accessories

The Sony DSLR-A850 Digital Camera comes with the Steady Shot image stabilizer. Mounted on a movable table within the camera, this allows for auto-correction and all but eliminates blurry shots. This stabilizer out preforms all other comparably priced cameras on the market, making it one of the best tools for photographers on the move.

And if you are the type who doesn’t get back to the office to charge the camera as often as you’d like, that’s not a problem either. With a battery life that covers up to 880 shots, the A850 should provide hours and hours of photos under normal use. If you’re the type who regularly uses the continuous shooting feature, you might see your battery wearing out quite a bit faster, however.

With a magnesium-alloy based body, the A850 is large and sturdy. It can get a bit heavy, but with its large view finder and interior technology, there’s a lot to hold in this impressive camera. Don’t forget, after all, that a film-based 35mm camera would probably weigh even more. On the back of the camera is a 640×480 resolution screen. Featuring digital outputs as well as all the spec and setting information, this invaluable output makes it easy for users to quickly switch modes and settings without any confusion.

There’s plenty of room for expansion on the Sony DSLR-A850 Digital Camera as well. With two flash card ports, space for an external flash, and USB computer connections, all of the users bases are covered. Although it is primarily for photography, the A850 also has the ability to take digital video on the go as well.

Overall, the A850 is an excellent camera for the photography geek who isn’t quite prepared to be spending over £1600.00 on a camera. When purchasing the A850, make sure you also have a decent flash as it lacks a flash bulb of its own. However, the A850 compares favorably with just about any digital camera from any manufacturer on the market. If you’re looking for a new digital camera, this could be the one.

For more articles on the Sony DSLR A850 then please click one of the links below;

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Nokia Booklet 3G Notebook

Author: Paul Young  |  Category: Product Review

 

 Nokia 3g Booklet

The new Nokia Booklet 3G is a stylish new notebook product that makes the versatility of the compact notebook computer even more portable and manageable. The notebook’s chic design will be turning heads in your favorite internet café or giving you and your employees that extra reliability factor on business trips and around the office.

The Nokia Booklet 3G is truly a revolution in notebook technology, as it manages to combine all the previous functionality of your typical notebook computer with a battery that actually lasts! As any notebook owner can tell you, when you do anything on your notebook computer you can literally watch the battery life draining away in the battery control panel. You are lucky to get two hours of battery life even doing tasks as simple as word processing. The Nokia Booklet 3G, however, sports a battery life of up to twelve hours, so it is entirely possible to shed your power cord for the entire day while you run around town or bring your notebook into work with you.

Nokia 3g Booklet                                           Nokia Booklets   

 

Nokia has truly struck upon a new meaning of mobility in this new notebook, as you can connect to the internet almost anywhere you will be able to take your computer. The Nokia Booklet 3G comes equipped with a built-in 3G card, allowing you to take advantage of mobile services that offer simultaneous voice and data solutions that are able to achieve megabit transfer speeds, even on mobile network services. This technology rivals even that of strictly mobile designed hardware, and has never before been seen in a notebook. The Nokia Booklet 3G also comes equipped with built in Wi-Fi for ease in setting up a home wireless network and in taking advantage of the already extensive Wi-Fi network across the United States. This notebook also has a built in GPS component that will truly connect you to the world. You can use the GPS to track friends, employees, or clients, to help with navigation on the road or on foot, or to assist in tracking down the computer if it is ever lost or stolen.

The appearance of the Nokia Booklet 3G is hip enough to match the astounding technology that is encased within. The entire system is incredibly small, which will leave your friends and coworkers astounded at how you manage to have so much computer packed into such a sleek package. The computer is extremely thin as well, allowing it to fit into binders and backpacks or other carrying cases with ease. The sturdy aluminum design will protect the system from unintentional damage, allowing this system to survive the mobile lifestyle that notebook computers were designed for, but many simply cannot live up to. Its aluminum fabrication is also designed for maximum dissipation of heat to prevent any unfortunate over heating incidents that could land your system in the repair shop.

 

Nokia 3g Booklet                                  Nokia Booklets

For more articles relating to the Nokia 3G Booklet please click the links below;

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Protection Against Online Identity Theft and Fraud

Author: Paul Young  |  Category: Consumer Advice

 

 Identity Theft

Most of us are paying for Internet service the way we once paid for water or other utilities. Ever go without it? Most us find that important business, including bill paying, and even earning a living can all grind to a halt without Internet access.

What can be just as paralyzing is if your sensitive personal information gets into the wrong hands. The Javelin Strategy and Research Survey reports that the average amount involved in identity theft in 2006 was $5,720 with an average resolution turn-around of 40 hours. Being a victim of identity theft can tie up your entire life for days, weeks, or even months.

There are several methods through which your sensitive personal information can be stolen. Regardless of what measures you pursue to protect yourself, awareness is the place to start.

Spyware is software that you can inadvertently download by opening a link in an e-mail, clicking on an ad, or doing any number of other online activities. This software records your keystrokes and uses other methods to gather your personal information. There’s no way to tell 100% where spyware is lurking online, but there are ways to protect yourself. This usually involves purchasing security software that can eliminate spyware from your system and block it from downloading in the first place.

Phishing is a similar method for gathering your personal information, relying on you the user to key in your information. These schemes usually come in the form of e-mails that claim to be from banks, online auction sites, or other popular venues claiming that they need you to log on and update your personal information. The sites these e-mails send you to look and feel like the real thing.

Your number one defense here is to pay attention. If the e-mail or the website itself is littered with misspelled words it’s highly suspect. Realize that no legitimate site will ask for your personal information. Don’t take for granted that an official-looking logo is the real thing. Finally, don’t click on any links imbedded in e-mails. To verify the site’s URL, copy and paste the link into your browser so you know where it’s really taking you.

Having your identity stolen can make you feel as though your whole life is out of control. In this area, your own Internet behaviors play the biggest factor. Fortunately, this is one area in which you have total control. There are some good habits that will help keep your information and your resources safe from identity thieves.

First, never run your computer as the administrator. Spyware, viruses, and other compromising attacks take a stranglehold on your computer when you run on your administrator account.

Disable Flash plugins except for sites you know and trust. Flash features on websites are a popular conduit for viruses and spyware.

Purchase good, well-rated anti-virus software.  The yearly rates are relatively low, especially compared to what you can lose without it. Beware, however, of overloaded software that bogs down your system.

For more articles on Identity Theft please click one of the links below;

  • Financial Experts Urge Protection Against Identity Theft | Credit … – Financial experts are recommending that consumers do all they can to protect themselves against identity theft. If, unfortunately, you do become a victim, there are ways that you can lessen your financial pain.
  • Consumers Have New Protection Against Identity Theft – BBB News Center – Now there is a new law in place – The Fair and Accurate Credit Transaction Act of 2003 – that is expected to give some added protection against identity theft and ensure that all citizens are treated fairly when they apply for a …
  • CHECK POINT’S ZONEALARM EXTREME SECURITY PROTECTS AGAINST … – ZoneAlarm Extreme Security 2010 offers comprehensive PC and laptop protection against identity theft, Web browser attacks and the latest Internet threats. REDWOOD CITY, Calif., August 31, 2009 – Check Point® Software Technologies …
  • Is Lifelock a good investment to protect your identity? | lhpblog.com – I saw a commercial on Lifelock, but it wasn’t until about the 3rd airing in an hour that I realized the guy was showing his ss#, not a telephone number on that truck as a big ad. I’d be scared of the challenge being laid out to those who look for this sort of opportunity. Basically Lifelock guarantees your protection against identity theft including paying for lawyers etc up to $1,000,000, for an annual fee.
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World of Warcraft – Cataclysm

Author: Paul Young  |  Category: Product Review

 

 wow-cataclysm-logo-carousel

After the stunning success of World of Warcraft , followed by the The Burning Crusade  and World of Warcraft: The Wrath of the Lich King expansions, Blizzard has announced that it will be releasing another amazing installment of the world’s premier massively multi-player online game at this year’s BlizzCon convention.

For those unfamiliar with the World of Warcraft, this revolutionary game allows players to explore a vast, seamless virtual world as any one of a multitude of customizable characters. Gameplay is not linear, and it is for the player to decide the skills the character will learn, which missions to complete and which organizations to join.

The Cataclysm expansion will feature a number of additional aspects that will be integrated into existing gameplay. Firstly, two new races of characters will be available. Players may opt to be a Worgen, which is an immense werewolf-like creature, or a Goblin. Experienced players will recognize these races as common elements of the World of Warcraft that previously only acted as non-player characters. In terms of faction allegiance, the Worgen is to be placed with the Alliance, while the Goblins will be fighting for the Horde.

Goblin                                Worgen

 

As another change of pace, players will be allowed expanded options in terms of choosing classes for particular races. New possibilities include the Undead Hunter, the Orc Mage, and the Tauren Paladin, among others. Players will also be allowed to bring characters beyond the current level 80 maximum to level 85. The new trade, Archaeology, will be made available to players, allowing them to dig up valuable items from certain areas of the map.

Blizzard has also announced that World of Warcraft Cataclysm will include several improvements upon the social dynamic of the game. For instance, as players work collaboratively to overcome some of the game’s more challenging aspects, their characters gain experience. In the Cataclysm expansion, not only will individual characters earn experience and skills, but whole guilds can do the same as they complete progressively harder quests and dungeons. Players will also be delighted to know that Blizzard will be releasing a number of player versus player battlegrounds and tournaments, as well as forty person raids as part of the expansion.

With the release of the Cataclysm expansion, plays will find greatly improved maps as well. Previously unavailable regions in the various realms of Azeroth, Kalimdor, the Outlands and Northrend will now be available for high-level players. Such areas include Uldum, Grim Batol and the Sunken City of Vashj’ir. A holdover from previous Warcraft games, the island of Tol Barad will also be made available as a location in which high-level characters can complete daily quests for money, experience and items. In addition to this, several changes have been made to existing zones so as to add a few surprises for seasoned players, as well as allowing high-level gamers to use their flying mounts in Azeroth and Kalimdor.

World of WarCraft Cataclysm has been tentatively slated for release sometime in 2010, and Blizzard is sure to add more features to the expansion as that date draws nearer.

For more articles on the new WoW wxpansion please click on one of the following links below;

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Microsoft Windows 7 Operating System

Author: Paul Young  |  Category: Product Review

 

Windows 7 

The Microsoft Windows 7 Operating System differs in several key ways from the Vista operating system, as this Product Review will detail. Windows 7 fixed many of the problems with Vista, while retaining its best features. My consumer review of these products details several areas you’ll want to consider when choosing your product, such as speed, security, ease of use, hardware support, and robustness.

* Speed: Microsoft has noticeably improved the speed over Vista, especially in the boot process. Network speed searches have also been sped up through BranchCache. This feature uses intermediate servers to store the cache on several different servers. Windows 7 might not be as fast as some previous Windows versions, but it is definitely an improvement over Vista. The operating codes have been enhanced, allowing the same computer to run programs faster than on Vista.

* Security: Microsoft has improved its security features through BitLocker, its full-volume encryption software. It automatically creates the necessary hidden partitions, rather than requiring manual interventions, and it now handles external USB drives and flash drives. AppLocker is an improved version of Microsoft’s Software Restriction Policies, letting administrators create their own list of prohibited applications. User Access Control messages are less frequent, which had been a consumer annoyance with Vista.

* Ease of Use: Microsoft Windows 7  has both advantages and disadvantages over Vista. Windows 7 offers a new taskbar, which has eliminated the popular quick launch feature. However, other new features, such as the Most Recently Used list, are a definite enhancement, allowing you to quickly access your most common functions. Direct Access is a new feature that allows users to connect remotely to corporate networks without having to use a VPN connection.

* Hardware support requires very similar requirements to Vista, which is still much higher than Windows XP.

* Robustness: Disaster Recovery capabilities are similar to Vista, using the Windows Recovery Environment. You can either boot from the product CD or build your own boot disk, and you still have the option of recovery points. In early tests, Windows 7 has shown to be more reliable than Vista, and offers more product compatibility for programs such as Firefox, iTunes, and Photoshop.

Other improvements include better applets that are more functional, including an enhanced Paint system. Microsoft has also improved PowerShell by including a graphical user interface. If you are upgrading from XP, one big enhancement of Windows 7 is the increased control over driver installation and device usage, and you now have network-wide power management.

Overall, this consumer product review shows that while Windows 7 has improved many of the problems with Vista. My advice is that, although its still early, you will be much happier with Windows 7 than with Vista. Windows 7 offers improved performance, increased stability and security, and much improved hardware and software compatibility.

For more articles on the new Microsoft Windows 7 Operating System please click one of the following links;

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